Beliefs

For a long time, the meeting summary felt like the win. You finished the call, the AI produced a clean recap, the decisions were captured, the action items were listed, and everyone had a record of what happened. That was genuinely useful - but it was never the real prize.
A founder said something to us recently that stuck: "The summary is nice, but I still have to turn it into the actual work." That's the gap. Most teams don't run meetings because they want documentation; they run them because something needs to change afterward. A customer conversation should change the roadmap. A product discussion should become a PRD. A design review should become implementation tasks. A planning meeting should become owners, dates, and next steps. A leadership sync should become a decision log and a project update.
Documentation preserves context. But context alone doesn't move the company forward.
Work moves forward when the context becomes the artifact the team actually uses - a summary tells you what happened, but a PRD tells the team what to build. That's where the market is going. The first wave of AI meeting tools focused on memory: they captured the conversation, summarized it, and made it searchable. That solved a real problem. People forgot less, teams had a record, and nobody had to start from a blank page. The next wave will focus on conversion - how a meeting becomes a spec, how a debate becomes a decision record, how customer feedback becomes a product insight, how a vague next step becomes a ticket with enough context for engineering, how a stakeholder conversation becomes a follow-up email that actually lands. That conversion layer is where the value lives.
The old way was a kind of meeting archaeology: after every call, someone had to dig through notes, Slack threads, transcripts, and memory to reconstruct what mattered. The information wasn't missing - it was just still in the wrong form. A transcript is not a plan, a summary is not a ticket, an action item is not an implementation brief, a recap is not a customer follow-up, and a decision mentioned in passing is not a decision log the company can trust. The artifact matters because it's the thing the next person can actually act on.
Documentation isn't the end product anymore. It's the starting material.
The end product is the work object: the PRD, the ticket, the follow-up email, the decision log, the project update, the design brief, the implementation plan. Those are the things teams need in order to move. As one customer put it: "Don't just tell me what we said. Give me the thing I was going to spend an hour creating after the meeting."
That's the shift. AI shouldn't stop at remembering the meeting; it should help finish the work the meeting created - not perfectly, not without human review, not as a replacement for judgment, but as a first draft of execution. The human still decides whether the PRD is right, whether the ticket has the right scope, whether the follow-up should be sent, whether the decision is final, whether the implementation plan reflects the real tradeoffs. They just shouldn't have to start from zero every time.
That's a much bigger market. Companies don't need more archives of conversations; they need systems that turn conversation into usable work. A meeting summary is useful, but the real prize is what comes next.
Let your meetings finish the work.
Earmark turns conversations into finished work — so the follow-up is already started when the call ends.