Beliefs

There's a strange assumption baked into a lot of AI products right now: that the answer to better output is a better user. Write a sharper prompt, add more context, be more specific, try again, refine the result, then copy it into the tool where the work actually lives. In a demo, that loop can look impressive. Inside a real company, it usually just becomes one more step in the process.
One founder put it to us plainly: "I don't want another tool my team has to operate. I want something that helps the work move."
Most teams aren't trying to get great at prompting. They're trying to close the loop between a decision and the work that follows.
That's the real job - making sure the customer insight becomes a product input, the product decision becomes a ticket, the design discussion becomes an implementation plan, the leadership conversation becomes a clear set of owners and next steps. And the hard part there was never generating words. It's knowing what the words should mean in context. A generic AI tool can draft a follow-up, but does it know which customer objection mattered most, which requirement changed, what was actually decided versus merely discussed, or where the work should go next?
That's where prompt-first AI starts to break down. It asks the person closest to the work to stop doing the work, reconstruct the context from memory, and explain it all to a machine. As one product leader told us, "By the time I've written the perfect prompt, I've already done half the thinking myself."
That's the hidden tax. Prompting looks like leverage, but a lot of the time it's just coordination in disguise - the burden falls on the human to package messy reality into a clean instruction. And work is not clean. It happens across conversations, meetings, docs, tickets, emails, Slack threads, customer calls, and half-finished decisions, and it's full of ambiguity. Someone changes their mind. Someone raises a risk. Someone says, "Let's not do that yet." Someone quietly agrees to own the next step. Those moments are where the real plan gets made, and they almost never fit neatly into a prompt.
The next generation of AI won't win by making people better prompt writers. It'll win by removing the need to prompt at all.
The tools that take over will understand the context around the work - what happened before, what changed, who's involved, which system matters, and what output is actually useful. Instead of asking "What do you want me to write?", they'll already grasp that this conversation changed the plan, and here's the updated spec, the open question, and the ticket that needs review. That's a fundamentally different relationship with software. It moves AI from a blank box you fill in to an active layer running alongside the work. As one customer put it: "The value isn't that AI can write. The value is that it knows what needs to be written without me starting from zero."
That's the shift we're betting on. The best AI products will feel less like tools you command and more like teammates that understand the room. They won't make every employee learn the syntax of prompting, won't make context the user's job, and won't turn every workflow into a chat session. They'll sit closer to the work itself - the meeting, the customer call, the planning discussion, the decision, the disagreement, the next step - and help move it forward.
Prompting was the first interface because it was the easiest way to make AI useful, but it was never going to be the last. The final interface is context.
AI that demands perfect prompting will lose to AI that understands work in context.
Because most teams don't want another blank box. They want the work to move.
Let your meetings finish the work.
Earmark turns conversations into finished work — so the follow-up is already started when the call ends.