Your Privacy

Your meetings are your business

We believe product managers should be able to capture insights from every conversation without compromising their team's privacy. To deliver intelligent meeting assistance, Earmark needs access to your conversations—but only what's necessary to help you work smarter.

Here's how Earmark works: your meeting data is processed in real-time to generate insights. When you use our AI, only the relevant conversation context is sent to our trusted AI partners to generate your requested outputs. Earmark does not store meeting recordings, audio, or transcripts.

Our goal is to make your meetings more productive while keeping your data secure.

Earmark is built to protect sensitive product conversations.

  1. Your meeting data stays with you. Earmark is designed with privacy in mind. We don’t store your meeting audio or transcripts on our servers. Your voice is transcribed in real-time by our partner service, and once you end a meeting, the audio and transcript aren’t kept by us.

  2. We only collect what’s necessary. To provide and improve Earmark, we collect some data like your account info (e.g. email, name), usage analytics (e.g. when meetings start/end, features you use), and any content you choose to submit (like feedback or prompts). We do not use your data to train AI models, and we contractually prevent our partners from doing so.

  3. Trusted partners, secure processing. When you use Earmark’s AI features (like live transcription or meeting summaries), the necessary data (such as your audio or query text) is sent securely to our trusted providers (e.g. our speech-to-text or AI partner) to get you results. They are obligated not to use your data for anything other than answering your request (no training or selling). In some cases, our AI partners may briefly retain data (for example, up to 30 days) to monitor for abuse, then delete it.

  4. You’re in control. You can access or delete your data anytime – clear your saved notes, delete your account, etc., and it’s gone for good from our systems. We will never sell your personal information.

  5. Recording responsibly is up to you. If you use Earmark to record meetings, you must ensure you have consent from everyone being recorded. Earmark provides the tool, but you are responsible for following applicable laws and obtaining any required permissions before recording others.

Questions about privacy? We're here to help at security@tryearmark.com.

Need the full legal details? Read our complete Privacy Policy and Terms of Use.